Privacy policy

Privacy Policy

Last Updated: March 13, 2026

This Privacy Policy describes how puppyislandspa.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

  • Device information: Collected automatically via cookies, log files, and pixels. Includes web browser version, IP address, and time zone.

  • Order information: Collected from you. Includes name, billing address, shipping address, payment information, email address, and phone number.

  • Customer support information: Collected from you (Email, Name, Address).

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store.

SMS Messaging and Your Privacy (Carrier Compliance) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Text Messaging: By providing your phone number, you consent to receive text messages from Puppy Island regarding service quotes and appointment updates. You may opt-out at any time by replying STOP.

Your Rights (CCPA)

If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at the email below.

Cookies

We use cookies to optimize your experience, remember your cart, and perform analytics. You can control cookies through your browser settings, though removing them may impact Site functionality.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Puppy Island Care & Spa Email: hi@puppyisland.com
Mail: 5210 San Fernando rd. Glendale CA 91203